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Daimler Buses opens 100th service centre for eCitaro customers

13.01.2025 eCitaro
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Daimler Buses opens 100th service centre for eCitaro customers
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13.01.2025

Daimler Buses opens 100th service centre for eCitaro customers

New eBus service centre of the Omniplus service brand is located in Lemgo, North Rhine-Westphalia Employees are trained in high‑voltage technology Insulated tools and protective equipment are used Omniplus as a reliable partner throughout the entire lifecycle Leinfelden-Echterdingen / Lemgo – Daimler Buses continues to systematically expand its electric mobility service in Europe: the manufacturer has opened its 100th…

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  • New eBus service centre of the Omniplus service brand is located in Lemgo, North Rhine-Westphalia
  • Employees are trained in high‑voltage technology
  • Insulated tools and protective equipment are used
  • Omniplus as a reliable partner throughout the entire lifecycle

Leinfelden-Echterdingen / Lemgo – Daimler Buses continues to systematically expand its electric mobility service in Europe: the manufacturer has opened its 100th eBus service centre for the Omniplus service brand in Lemgo. AHL GmbH & Co. KG, a location of the Beresa Group, specialises in the maintenance and repair of the all-electric Mercedes-Benz eCitaro buses.

Mirko Sgodda, Head of Marketing, Sales and Customer Services Daimler Buses, explains: “The opening of our 100th eBus service centre is another milestone for us. Our customers in Europe have traditionally benefited from a comprehensive and highly professional service network, and we are continuing to drive forward the expansion of our service portfolio for electric vehicles. In doing so, we attach great importance to comprehensive service and the highest service quality.”

Trained in high-voltage technology

Omniplus service employees receive specific training in how to correctly handle electric vehicles and their high-voltage technology. This includes, among other things, work on the electric drive axle, on inverters, lines and fuses, and on roof-mounted air conditioning systems. The basis for this is a modern elevated work platform that makes it possible to work effectively and safely on roof-mounted Mercedes‑Benz eCitaro components. A crane can be used to transport the heavy batteries from the bus to a battery table, where they can also be repaired if necessary.

Insulated tools and protective equipment

Live line working (LLW) meets all safety requirements at all Omniplus sites. Qualified personnel use specially insulated tools and are equipped with protective clothing for working directly on the battery.

Omniplus as a reliable partner throughout the entire lifecycle

Daimler Buses pursues a circular and sustainable approach to battery lifecycle management and offers suitable solutions for respective customer requirements via the Omniplus service brand within the service network. The modular concept allows the batteries to be repaired and overhauled during their first service life.

As part of the transformation towards eMobility, the strong service network throughout Europe is what sets Daimler Buses apart from the competition. 44 of the now 100 Omniplus eBus service centres are located in Germany. The rest are distributed across Belgium, Denmark, France, the UK, Italy, Liechtenstein, Luxembourg, the Netherlands, Norway, Austria, Poland, Sweden, Switzerland, Spain and Hungary.

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Daimler Buses opens 100th service centre for eCitaro customers
13.01.2025

Daimler Buses opens 100th service centre for eCitaro customers

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The all-electric Mercedes-Benz eCitaro city bus with the latest generation of batteries
17.04.2023

The all-electric Mercedes-Benz eCitaro city bus with the latest generation of batteries

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Daimler Buses opens 100th service centre for eCitaro customers
13.01.2025

Daimler Buses opens 100th service centre for eCitaro customers

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Daimler Buses opens 100th service centre for eCitaro customers
13.01.2025

Daimler Buses opens 100th service centre for eCitaro customers

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Daimler Buses opens 100th service centre for eCitaro customers
13.01.2025

Daimler Buses opens 100th service centre for eCitaro customers

screenview.jpeg screenview.jpeg
Daimler Buses opens 100th service centre for eCitaro customers
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Daimler Buses opens 100th service centre for eCitaro customers

Caption Now 100 service centres for eCitaro customers
Copyright © Daimler Truck AG– press photo, do not use for advertising purposes
Shelf number 24DT247_003
Release date 13.01.2025
The all-electric Mercedes-Benz eCitaro city bus with the latest generation of batteries
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The all-electric Mercedes-Benz eCitaro city bus with the latest generation of batteries

Caption Mercedes-Benz eCitaro with all-electric drive, two door, exterior, anthracite metallic, 2 x electric hub motor, 2 x 125 kW, 2 x 485 Nm, 5 HV battery pack, 64,5 kWh per HV battery pack (NMC 3), Preventive Brake Assist, Sideguard Assist, 360 degree camera, LED headlamps, length/width/height: 12135/2550/3400 mm, passenger capacity: 1/86.
Copyright © Daimler Truck AG– press photo, do not use for advertising purposes
Shelf number 23DT060_050
Release date 17.04.2023
Daimler Buses opens 100th service centre for eCitaro customers
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Daimler Buses opens 100th service centre for eCitaro customers

Caption Now 100 service centres for eCitaro customers
Copyright © Daimler Truck AG– press photo, do not use for advertising purposes
Shelf number 24DT247_002
Release date 13.01.2025
Daimler Buses opens 100th service centre for eCitaro customers
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Daimler Buses opens 100th service centre for eCitaro customers

Copyright © Daimler Truck AG
Shelf number 20250113_100. Servicestützpunkt_EN
Release date 13.01.2025
Daimler Buses opens 100th service centre for eCitaro customers
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Daimler Buses opens 100th service centre for eCitaro customers

Caption Now 100 service centres for eCitaro customers
Copyright © Daimler Truck AG– press photo, do not use for advertising purposes
Shelf number 24DT247_006
Release date 13.01.2025
Udo Sürig
Udo Sürig

Spokesperson Setra Product & Service Communications

udo.suerig@daimlertruck.com
+49 160 86 16 312

Nada Filipovic
Nada Filipovic

Spokesperson Mercedes-Benz Buses

nada.filipovic​@daimlertruck.com
+49 160 8614813

Peter Smodej
Peter Smodej

Head of Communications Product & Corporate Mercedes-Benz Trucks / Daimler Buses

peter.smodej​@daimlertruck.com
+49 176 30936446